MelaChill is an online pet accessories store offering distinctive collars for dogs and cats. The brand is operated by TOKY TRADING COMPANY LIMITED.
Our collections focus on adjustable fits and decorative details for pet styling, supervised wear, photos, and gifting. Check each product’s measurements, clasp, care guidance, and intended use before ordering.
Business Model
MelaChill sells directly to customers through melachill.com. Orders are processed by our team and fulfilled through our partner warehouse and manufacturing network. Some products are made in China and shipped to customers in the United States and selected international markets where shipping is available at checkout.
What We Sell
Our catalog includes dog collars, cat collars, and related pet accessories with floral, bow, crystal-style, and other decorative details. Product availability and personalization options are shown on the relevant product pages.
Customer Support
For pet sizing, product details, shipping, returns, or order questions, contact us at hello@melachill.com. We usually reply within 1–2 business days.
Business Information
MelaChill is operated by TOKY TRADING COMPANY LIMITED.
Business mailing address: PIONEER CENTRE 750 NATHAN ROAD MONG KOK, 1618A, MONG KOK, Kowloon, Hong Kong SAR
Customer support email: hello@melachill.com
Customer service phone: +86 18529307093