We want you to feel confident with your order. If there is a problem, contact us first so we can review the situation and help with the next step.
Return Eligibility
Items must be unused, unworn, clean, and in their original packaging. For hygiene reasons, worn jewelry and accessories may not be eligible for return.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, contact us within 7 days of delivery with your order number and clear photos. We will review the case and offer a suitable solution.
Non-Returnable Items
Custom, personalized, final sale, discounted, worn, or damaged-by-customer items may not be returnable.
Return Shipping
Unless the issue was caused by our mistake, return shipping costs are generally the customer's responsibility. Please contact us before sending any item back.